Are you worried about paying your mortgage, rent, or bills because of the impacts of COVID19? Whether you have reduced hours at work, lost your job, are caring for others, or are ill – you are not alone and there are options available to help you maintain your housing. HomeStart advisors are here to assit you to understand your finances, to get started check out our How to Weather a Financial Storm guide to learn about resources and to help you evaluate your finances. Below are some next steps to take as well.
The first step is to call your mortgage servicer, landlord, or service provider, which could include your utility company, credit card company, etc. and learn about relief programs that are available. You do not need to be behind on your mortgage, rent, or other bills to learn about options they have for the impacts of COVID19.
The second step is to make sure you understand all of your options. Your lender, landlord, and service provider may have forbearance programs, reinstatement options, repayment plans, and more. Each of these possibilities have different implications for your credit, the term of your loan, monthly payments moving forward, and more so it is important to make sure you completely understand what you are choosing.
If you have questions about what your lender, landlord, or service provider has to offer you can work one-on-one with an advisor at HomeStart. To get started, create an account with us here:
To create an account follow the instructions listed on the right - we also have videos to assist you with creating an account, you can find them here.
Once you have created an account, you will schedule your 15 minute intake appointment over the phone. This call will ensure you understand the intake process moving forward. After the intake call, you will need to gather documents and complete HomeStart's intake before you can work with an adviser one-on-one.
To see the documents you'll need to gather, please click the service below that you are interested in. When selecting a service, please select just one option:
If you have recieved a notice of deliquency from your lender and are behind on your payments.
If you own your home, but are not yet behind on your mortgage.
If you do not own a home, but are worried about making your rent payments or other bill payments.